FAQs

Frequently Asked Questions (FAQ)

General Questions

1. What is TresLife Curl Bar?

TresLife Curl Bar is a holistic natural hair salon and hair care line dedicated to helping you embrace your God-given beauty. We specialize in handcrafted, all-natural hair care products designed to nourish, strengthen, and enhance your curls with a simple 5-step or less regimen.

2. Where are you located?

Our salon, TresLife Curl Bar, is located in Raleigh, NC. It’s a safe space where girls and women can receive expert natural hair care using our exclusive product line.

3. Who creates your products?

All of our products are handcrafted by a passionate, Licensed Cosmetologist who has dedicated years to understanding and perfecting holistic hair care. Every formula is inspired by God and designed to bring out the best in your natural hair.

4. Are your products kid-friendly?

Yes! Our entire product line is safe and gentle for children. We believe in using only natural, non-toxic ingredients that promote healthy hair from a young age.

Shipping & Orders

5. How long does shipping take?

Our standard shipping time is up to 2 weeks. However, because we take great care in crafting our all-natural products, custom orders may take up to 3 weeks to ship. We appreciate your patience as we ensure every product meets our high-quality standards.

6. Do you ship internationally?

Yes! We proudly ship our products internationally. Shipping times and rates may vary depending on your location.

7. How can I track my order?

Once your order has shipped, you will receive an email with tracking information. Please allow time for processing before checking your tracking details.

Product Information

8. Are your products only available online?

No! We also sell our products at our retail store in Raleigh, NC. Stop by to shop in person and experience our products firsthand!

9. Do you use artificial ingredients or chemicals?

No, we are committed to providing natural, holistic hair care solutions. Our products contain only high-quality, safe, and natural ingredients—free from sulfates, parabens, silicones, and other harmful chemicals.

About TresLife Curl Bar

10. Is TresLife Curl Bar family-owned?

Yes! We are a proudly family-owned and operated business based in the USA. Our passion for natural hair care stems from our personal experiences and dedication to helping others love their hair as God made it.

11. Can I book an appointment at TresLife Curl Bar?

Absolutely! Our salon provides a welcoming environment for girls and women to embrace their natural curls. Visit our website to schedule an appointment and experience our exclusive hair care firsthand.

12. How can I stay updated on new products and promotions?

Follow us on social media and subscribe to our email list to stay informed about new product launches, promotions, and special events.

If you have any other questions, feel free to reach out to us—we’re happy to help!